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4 min read
As a product manager, your organization relies on you to set the direction of a product. But what happens when you're asked to tackle a new project in a domain that's completely unfamiliar? Developing systems for defense or other complex industries can feel intimidating at first. But don't worry! There are practical steps you can take to confidently navigate unfamiliar territory. In this post, Oana shares what she's learned throughout almost half a decade working at Empact.
Start with Thorough Research
First things first: Get comfortable with the basics. Spend time learning about the domain at a conceptual level. You don't need to become an overnight expert, but having a foundational understanding will greatly help you move forward.
Use Everyday Analogies
When things get complicated, simplify them with everyday analogies. For instance, when dealing with complex manufacturing processes, think about car manufacturing and maintenance. Relatable analogies help everyone on your team understand and visualize the concepts more clearly.
Analyze Existing Solutions and Ask "Why?"
Look closely at similar products or solutions already out there. But don't just note their features. Dig deeper. Always ask, "Why does this feature exist?" Understanding the reasoning behind existing functionalities will guide you to better decisions.
Talk to as Many People as Possible
Interview a diverse range of people familiar with the domain, not just potential end users. Even people who might not directly use your product can provide valuable insights from unique angles.
Embrace Iterative Processes
Don't try to perfect everything on the first try. Instead, adopt an iterative approach:
- Accept that changes are part of the process (even if you thought something was "done.")
- Seek continuous feedback at every stage.
- Regularly reflect on your progress and identify areas for improvement.
Be Kind to Yourself
Remember, mistakes and revisions are normal parts of the learning process. It's okay if things aren't perfect immediately... or even after several attempts. Keep learning, and trust that you'll improve over time.
Develop Active Listening Skills
Listen carefully, and not just to what's explicitly said, but also to what is implied or hinted at. Sometimes, the most important insights come from reading between the lines.
Make Time for Team Brainstorms
Schedule regular brainstorming sessions with your team. These meetings are valuable for capturing fresh ideas, exploring different perspectives, and sparking innovative solutions.
Keep an Open Mind
Even after you've gained knowledge, always remind yourself that you aren't the end user. Stay open to feedback, remain flexible, and continuously seek new insights from others.
By following these steps, you can confidently develop effective solutions, even in completely unfamiliar territories like defense systems. Remember, you don't need to know everything right away; you just need the right approach to learn as you go.
At Empact, we put these principles into practice daily, helping teams successfully navigate complex projects and challenging domains. Contact us today to discover how we can support you and your organization in developing robust solutions—no matter how unfamiliar the territory.