Remote Onboarding Challenges and Remedies

From cultural assimilation to compliance and safety, our guide unveils the challenges that you need to address in order to set the stage for long-term success in the disconnected team.

Sofia Von Platen
Sofia Von Platen
4 min read

Remote onboarding has become a pivotal aspect of integrating new employees into a company's culture and workflow. As we continue to grapple with the repercussions of the COVID-19 pandemic, remote work has surged, making it essential for organizations to adapt their onboarding processes, not only for remote workers but also for deskless and frontline workers. In this article, we delve into the challenges associated with remote onboarding and explore effective strategies to ensure success.

Why Remote Onboarding is Challenging

The shift towards remote work, accelerated by the pandemic, has brought forth unique challenges in the onboarding process. This is particularly true for industries like manufacturing and retail, where frontline and deskless workers often need to be onboarded without the luxury of a company device. In such scenarios, meticulous remote onboarding processes become crucial to ensure a seamless transition for new hires.

Emphasis on the need for meticulous remote onboarding processes and reference to the article on "BYOD: A Modern Path to Productivity and Connectivity for Deskless Workers."


Common Challenges in Remote Onboarding

Challenge 1: Getting Set Up with Tech

New hires often face hurdles in setting up their technology remotely or on their personal devices. Implementing efficient solutions is key to streamlining the tech setup process and ensuring a smooth transition for new employees. Try providing a one-stop solution, tying all you software into one app, giving users the option to only learn one interface to reduce friction. Read our full article Employee Onboarding Tools: Must-Haves to Hit the Ground Running for tips and tricks.


Challenge 2: Cultural Assimilation

Integrating new hires into the company's culture can be challenging when they are not physically present in the office or isolated in a warehouse. Implementing virtual cultural assimilation activities, such as online team-building events and virtual office tours, helps bridge the gap and fosters a sense of belonging.


Challenge 3: Building Strong Culture and Relationships

Remote work can hinder the development of strong relationships and a cohesive company culture. Strategies such as virtual social gatherings and team-building exercises are essential to foster connections in a remote setting.


Challenge 4: Lack of Hands-On Training

Certain roles require hands-on training, which can be challenging in a remote setting. Developing interactive virtual training modules and assigning mentors or trainers can supplement hands-on training, providing new hires with a virtual experience mirroring the practical aspects of the job.


Challenge 5: Navigating Virtual Communication

Effective communication in a virtual environment can be challenging due to various platforms, language barriers, and access issues. Practical tips such as implementing BYOD policies, using employee apps, and encouraging live chats can enhance virtual communication among remote teams.


Challenge 6: Onboarding Compliance and Security

Ensuring remote new hires understand and comply with company policies, security protocols, and industry regulations is challenging. Conducting comprehensive virtual orientation sessions and using secure communication channels are essential to address these concerns.


Challenge 7: Preventing Information Overload

Managing information effectively without overwhelming new hires is a common challenge. Providing guidelines and structures, such as preboarding activities and a well-defined onboarding plan, helps prevent information overload.


Best Practices for Remote Onboarding

Read our full article Best Practices for Remote Onboarding - Elevate Employee Success for a deep dive into the best practices in the practice.



In conclusion, the challenges of remote onboarding can be overcome with proactive and thoughtful strategies. By adapting and evolving remote onboarding processes, organisations can ensure the success and satisfaction of their new employees. Embracing technology and fostering a sense of connection in the virtual realm are key to building a robust onboarding experience that sets the stage for long-term success.